FAQ

Frequently Asked Questions

🛍️ Orders & Payment

Do you offer Cash on Delivery (COD)?
Yes! We offer COD across India. You can also pay online via UPI, debit/credit card, and net banking.

How do I place an order?
Simply select your size, click "Add to Cart", and follow the checkout steps. It's that easy.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placing them. Contact us at hello@miyaverse.in as soon as possible.

📦 Shipping

Where do you ship?
We ship across India and internationally. Domestic orders are delivered within 5–7 business days.

How do I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS.

Is there free shipping?
We offer free shipping on orders above a certain amount. Check our announcement bar for the latest offer.

📏 Sizing

How do I find my size?
We recommend checking the size guide on each product page. Our tees are unisex — when in doubt, size up for a more relaxed fit.

Do your clothes run true to size?
Our oversized styles are intentionally cut larger. For fitted styles, go with your regular size.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed items in original condition. Visit our Return Policy page for full details.

How do I initiate a return or exchange?
Email us at hello@miyaverse.in with your order number and reason for return. We'll guide you through the process.

👕 Product Care

How should I wash my Miyaverse tee?
Wash inside-out in cold water. Dry on low heat. Iron inside-out to protect the print. Treat it right and it'll last.

📬 Contact Us

How can I reach the Miyaverse team?
Visit our Contact Us page or email us directly at hello@miyaverse.in. We typically respond within 24 hours.